Privacy Policy
How we collect, use, and protect your personal information
Last Updated: April 27, 2024
1. Introduction
At Brio, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our AI productivity platform and related services.
Our Commitment: We are committed to protecting your data. We do not sell your personal information to third parties, and we maintain strict security measures to keep your data safe.
2. Information We Collect
We may collect the following types of information:
2.1 Information You Provide
- Account Information: When you register, we collect your name, email address, and password.
- Profile Information: Optional details you choose to add to your profile.
- Content Data: Tasks, notes, projects, and other content you create or upload using our services.
- Communication: Information you provide when contacting our support team.
- Billing Information: Payment details for subscription services, which are processed securely by trusted payment processors.
2.2 Automatically Collected Information
- Usage Data: Information about how you interact with our services, including features used and time spent.
- Device Information: Type of device, operating system, browser type, and IP address.
- Cookies and Similar Technologies: We use cookies to enhance your experience and collect analytical data.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Personalize your experience and deliver content relevant to your interests
- Communicate with you about service updates, features, and offers
- Respond to your requests and provide customer support
- Analyze usage patterns to enhance our platform
- Ensure the security and integrity of our services
- Comply with legal obligations
4. Data Protection and Security
Your data security is our priority. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction, including:
- Encryption: All data transmitted between your device and our servers is encrypted using TLS/SSL protocols.
- Secure Storage: We store your data on secure servers with multiple layers of protection.
- Regular Audits: We conduct security audits of our systems to identify and address potential vulnerabilities.
- Limited Access: Only authorized personnel have access to personal information, and only for specific business purposes.
5. Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We work with trusted third-party service providers who help us operate our business and deliver services to you. These providers are contractually obligated to use your information only for the services they provide to us.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be among the transferred assets. We will notify you of any such change.
- With Your Consent: We may share information with third parties when you give us explicit consent to do so.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information in certain circumstances.
- Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
- Objection: You can object to our processing of your information in certain circumstances.
- Marketing Communications: You can opt out of marketing communications at any time.
To exercise these rights, please contact us using the information provided at the end of this policy.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Children's Privacy
Our services are not directed to children under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
9. International Data Transfers
We may transfer your information to countries other than your country of residence for processing and storage. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our services or by other means.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: privacy@brio-ai.com
Address: Brio Inc., Data Protection Officer, 123 Productivity Lane, Suite 456, San Francisco, CA 94107